Shipping Policy

Grandha USA offers shipping anywhere within the United States for a standard flat rate of $10 via UPS, with tracking number.

All orders placed online are processed and shipped within 1-3 working days from the date of purchase.

We are not responsible for returned, damaged, lost or stolen packages, nor for incorrect addresses. We ship to the address provided at the time of purchase and, if a package is returned due to an incorrect address, we will gladly resend it to you, but we may charge an additional shipping fee.

Shipping fees are non-refundable.

If you choose to use our in-store pick-up option, please pick up your item(s) within 7 days of purchase. Orders placed online for in-store collection before 4pm will be ready for collection by the end of the same working day. Pick-up requests made after 4pm, outside normal business hours or on non-business days will be available for pick-up until the end of the next business day.

If you have any questions about your order, please contact us by e-mail at contact@grandhausa.com or call +1 (754) 600-7844.